πŸ“Š Run the Shop

CRM

Leads, tasks, quotes, SOPs, orders, deposits, staged payments, customer history and staff comms β€” the entire back office of a wheel & tyre business in one screen.

staff CRM
CRM
What it does

The back office, finally in one place.

While the AI sells out front, someone has to run the shop. The CRM is where your team does it: leads and a Trello-style task board, quotes and SOPs, orders, deposits and staged payments, full customer history, and every email tied to the right customer β€” instead of spreadsheets, a card machine, an inbox and a notebook.

It’s wired into the platform: every enquiry Ally captures lands here as a lead you can assign to a staff member. It tracks who your best customers are β€” total spend, order history, even how many orders they’ve cancelled β€” so you can spot a good customer from a time-waster, and keep every penny of deposit and balance accounted for.

Because the emails come in too, every conversation with a customer is kept in one place against their record β€” so nothing’s lost in someone’s inbox and the whole team can see where things stand.

How it works

Under the hood.

STEP 1

Capture & assign

Leads from Ally, the site, the phone and email land in one pipeline β€” assign each to the right staff member.

STEP 2

Quote, SOP & schedule

Build quotes from your catalogue, follow standard operating procedures, and queue the work as tasks with due times and urgency.

STEP 3

Take deposits, stage payments

Track deposits and incremental payments against each order, with live running balances.

STEP 4

Know your customers

Total spend, order history, cancellation count and every email β€” all on one customer record.

Capabilities

What you get.

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Leads & assignment

Every enquiry β€” including Ally’s β€” in one pipeline, assigned to the right staff member.

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Trello-style task board

Tasks with due times and urgency, so jobs and follow-ups never slip.

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Quotes & SOPs

Build quotes from the catalogue and run the standard procedures your team follows.

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Deposits & staged payments

Track deposits and incremental part-payments per order, with live balances.

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Customer intelligence

Total spend, order history and cancelled-order count β€” spot your best customers, and the time-wasters, at a glance.

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All comms in one place

Customer emails flow into the CRM against the right customer, so every conversation is tracked together.

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Orders & invoices

Build orders from your live catalogue and generate invoices in a click.

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Stock & revenue

Stock visibility and revenue dashboards β€” the health of the business on one screen.

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Action required

A daily list of exactly what needs doing.

Who it's for

Where it earns its keep.

Owner-operators

Run leads, tasks, quotes, payments and comms from one screen instead of six different tools.

Sales teams

Work an assigned pipeline fed by the AI, with the full customer history to hand.

Finance

Deposits, staged payments, balances and invoices all tracked properly.

FAQ

Straight answers.

Can I assign leads to specific staff?
Yes β€” every lead can be assigned to a team member, and the whole pipeline stays visible to managers.
Does it track deposits and part-payments?
Yes β€” deposits and incremental payments are tracked per order with live running balances, so you always know what’s owed.
Can I tell if a customer is worth keeping?
Yes β€” total spend and cancelled-order counts sit right on the customer record, so you can spot good customers and serial cancellers.
Do customer emails come into the CRM?
Yes β€” emails tie to the right customer, so all communication is kept and tracked in one place rather than scattered across inboxes.
Can it handle tasks and SOPs?
Yes β€” a Trello-style board with due times and urgency, plus the standard operating procedures and quotes your team works from.

See CRM on your catalogue.

We'll show you CRM running live against your real products — no slides. Turnkey store or this one tool, your call.

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