🔧 AI Technician

Whell

The fitment expert on call 24/7 — answers wheel, tyre and fitment questions grounded in real data, never a guess.

whell · support
Whell
What it does

The expert answer, every time, at 2am.

Customers ask hard questions — "will a 9J ET35 clear my arches?", "can I run a 5x112 wheel on a 5x108 hub?", "what torque should I do these to?". Get one wrong and you lose trust, or worse. Whell answers them grounded in real, audited data, around the clock, in the customer’s language.

Where Ally sells, Whell supports. It’s the same accuracy backbone — Torque and Forge — turned toward questions instead of orders. It never guesses, never makes up a spec, and never goes off the clock.

How it works

Under the hood.

STEP 1

Understand the question

Whell parses the real intent — the car, the part, the concern — in any of 120+ languages.

STEP 2

Pull the verified answer

It queries Torque (fitment) and Forge (product notes) for the audited spec, not a guess.

STEP 3

Explain it plainly

Whell answers in clear language with the why — clearance, load rating, torque, compatibility — so the customer trusts it.

STEP 4

Escalate when needed

For anything that genuinely needs a human, Whell captures the context and hands it to your team cleanly.

Capabilities

What you get.

📚

Grounded, never guesses

Every answer comes from audited fitment + product data. No hallucinated PCDs.

🕒

24/7, never off the clock

Out-of-hours questions get expert answers instantly — no missed leads overnight.

🌍

Multilingual support

Answers in the customer’s own language, automatically.

🔗

Same brain as Ally

Shares Torque & Forge, so support and sales never contradict each other.

🛡️

Safety-first

On safety-critical questions (load, clearance, torque) it stays strictly within verified data.

📥

Clean escalation

Hands genuine edge-cases to your team with full context attached.

Who it's for

Where it earns its keep.

Busy counters

Deflect repetitive fitment questions so your staff handle the ones that need them.

Out-of-hours trade

Capture and answer questions overnight and at weekends.

Trade & retail mix

Consistent, accurate answers whoever’s asking.

FAQ

Straight answers.

How is Whell different from Ally?
Ally sells — it builds baskets and drives orders. Whell supports — it answers fitment and product questions. They share the same data brain.
Can it handle torque and load questions?
Yes, from audited data — and it stays strictly within verified specs on anything safety-critical.
Does it work in other languages?
Yes, 120+, automatically detected.
What about questions it can’t answer?
It escalates to your team with the full context, rather than guessing.

See Whell on your catalogue.

We'll show you Whell running live against your real products — no slides. Turnkey store or this one tool, your call.

Book a demo →
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